Terms & Conditions

No:18264984

C1635

Authorised Installer

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Gilzean Electronics Television, Aerial & Satellite Services

Repairs to most makes of LCD TV, Professional Installation & Repair of all types of Aerial and Satellite Systems, Based in Cambridge UK.

Telephone Hotline 01223 861334 - Mobile 07917 456355.

Terms & Conditions of business

Call Charges : we have a minimum charge of £45.00 for any work carried out in your home. This includes minor retuning, set up or repair work, and covers time on site is up to one hour. If we collect an item for workshop repair we will require a deposit of £45.00 payable in advance which includes the estimate and re-delivery of the item to you and any diagnostic work carried out by us. This is payable at the time of collection. if for any reason we do not repair the item in question the deposit will be forfeited to cover our costs involved in calling to you. If we carry out workshop repairs a further labour charge plus parts will be payable. We will endeavour to advise you before we go ahead of the final cost.

All television repair work carries a 6 month warranty which is limited to the actual fault repaired and parts replaced.

Aerial & Satellite work: the minimum charge above applies to aerial and satellite work. We give a 3 year warranty on all aerial work unless we advise you otherwise. This covers damage to aerials by wind or material defects. We do not cover storm damage such as lightning strikes or severed cables caused by third parties. Satellite repair or installation is covered by a 1 year warranty. All other work is covered by a 1 year warranty unless otherwise stated.

Remote Controls: if we repair a remote control we offer a 3 month warranty. If we supply you with a new item it is covered by a 1 year warranty unless damaged by the user.

Trade web-site: only authorised engineers have access to the trade part of the web-site. You must be a registered business in the UK. If we allow you access to this part of our site and you will be required to sign a confidentiality agreement. Please call our number for any further information. A password will be given for you to access info on faults etc,

Ownership of Goods & Services: All goods and services provided by Gilzean Electronics remain the property of this business until paid for in full. We reserve the right to take legal action against any person failing to pay for any service provided. This includes our call charge which is payable at the time an item is collected for service and is non refundable. We also reserve the right to photograph our work and hold copies on file which may be used in advertising in the future. You details are held on a secure database and will not be revealed to anyone else.

These terms may be subject to change without notice.